

Shopify Development & Support
Beautifully built. Brilliantly functional. We create Shopify stores that do both.
At Pollard Media, we build Shopify stores that don’t just look the part – they perform, convert, and scale.
Whether you're starting from scratch, revamping your current store, or need ongoing support, we help you get more from Shopify – without the jargon.

Pollard Media are proud to be Shopify Partners.
Being a Shopify Partner means we’re recognised by Shopify for delivering high-quality design, development and ongoing support.
It gives us early access to new features, deep technical know-how, and the backing of one of the world’s leading e-commerce platforms.
Whether you're launching your first store or looking to scale an established brand, we bring trusted expertise and a straight-talking approach to help you get the most from Shopify.
What We Do
Shopify Store Development
From full custom builds to smart tweaks, we handle all aspects of Shopify development.
Whether you need a new theme, added functionality, or a more user-friendly experience, we’ve got you.
-
Full Shopify store build and setup
-
Custom theme design & development
-
App integrations & third-party tools
-
Checkout and cart customisation
-
Mobile-first optimisations
-
+ so much more!

Ongoing Shopify Support
Keep your store running smoothly and growing steadily with reliable, on-demand support.
Perfect for brands that need Shopify expertise on tap.
-
Troubleshooting & bug fixes
-
Store speed & performance optimisation
-
Regular updates & backups
-
Conversion tracking setup (GA4, Meta, etc.)
-
Product & collection management
-
Strategic growth support

Strategy & Growth Support
We don’t just build – we help you grow.
If you want to turn traffic into customers and customers into loyal fans, we can help with:
-
Conversion Rate Optimisation (CRO)
-
Shopify analytics & reporting
-
Email marketing integrations (Klaviyo, Mailchimp etc.)
-
Upsell & cross-sell strategies
-
Abandoned cart recovery
-
Subscription & loyalty setups

Some Of Our Shopify Clients Include...
Working With Us On Your Shopify Store
At Pollard Media, we're your local Shopify specialists right here in Norwich.
We believe that great results come from genuine collaboration - that’s why we work with you, not just for you.
Forget waiting on replies from agencies across time zones or dealing with people who don’t quite understand your market.
We offer a hands-on, in-person service tailored to your business goals, ensuring you get the clarity, support, and expert insight you need - when you need it.
From your first strategy session to ongoing optimisation, we're with you every step of the way. Simple. Personal. Effective.
-
Why should I choose Shopify?Shopify is one of the world’s leading ecommerce platforms – and for good reason. Whether you're just starting out or scaling fast, it's designed to make selling online as smooth, secure, and scalable as possible. Here's why we recommend it: User-friendly – Easily manage products, orders, and customers without needing a developer on standby. Fast & secure – Lightning-fast load speeds, built-in SSL, and world-class hosting as standard. Mobile-first – Your store looks great and works seamlessly on all devices, right out of the box. Scalable – From a single product to thousands, Shopify grows with your business. App ecosystem – Thousands of apps to extend your store’s functionality, from subscriptions to loyalty programmes. Built-in SEO & marketing tools – Rank higher, drive traffic, and convert more visitors. 24/7 support – Shopify’s platform support is always on – and we’re here when you need a more personal touch.
-
What are the benefits of using Shopify?Whether you’re launching your first online store or scaling a fast-growing brand, Shopify gives you the tools to build, manage and grow with confidence. 1. Easy to Use Shopify’s dashboard is clean, simple and intuitive – making it easy to manage products, orders, customers, and content without needing a developer. 2. Fast & Reliable Hosting Built-in hosting means you don’t need to worry about speed, uptime, or security. Shopify handles it all – and your store loads fast, globally. 3. Mobile-Optimised Every Shopify theme is responsive by default, giving customers a smooth shopping experience on mobile, tablet, or desktop. 4. Scalable for Growth Shopify works for businesses of all sizes – from startups to multi-million-pound brands. And if you’re growing fast, Shopify Plus adds even more enterprise-grade tools. 5. Built-in SEO & Marketing Tools From meta titles to structured data, Shopify makes SEO simple – and integrates easily with marketing tools like Google, Facebook, TikTok, Klaviyo and more. 6. Secure & PCI Compliant Shopify takes care of security, including SSL and PCI compliance, so you can safely take payments and protect customer data. 7. Massive App Ecosystem Thousands of apps are available to extend your store’s functionality – whether you want subscriptions, bundles, reviews, loyalty programmes, or something custom. 8. Multi-Channel Selling Sell through your website, social media (Instagram, TikTok, Facebook), marketplaces (like Amazon), and even in-person with Shopify POS. 9. Reliable 24/7 Support Shopify offers round-the-clock support. And when you work with us, you’ve got a dedicated partner on hand too.
-
Do I need to already have a Shopify store to work with Pollard Media?Not at all. We work with businesses at all stages – from first-time store launches to established Shopify brands looking to upgrade, refresh, or optimise.
-
Can you help migrate my site to Shopify?Yes. We handle full migrations from platforms like WooCommerce, Magento, Squarespace, Wix and more – including products, customers, content, SEO redirects and all the technical bits.
-
How much does a Shopify build cost?It depends on the size, complexity and features of your store. We’ll always give you a clear, fixed price up front – no guesswork, no hidden fees. Want a ballpark? Let’s talk.
-
Do you offer ongoing support after launch?Yes – we offer flexible Shopify support plans or on-demand help, depending on what works best for you. Think of us as your on-call Shopify team.
-
Can you help improve my existing Shopify store?Absolutely. Whether it’s a full redesign or small changes to speed, UX, layout or functionality, we can help make your store work harder.
-
Can you work with my existing designer or team?Definitely. We’re happy to collaborate with your team, whether you’ve got in-house designers, marketing staff or other devs involved.
-
Are you a Shopify Partner?Yes – Pollard Media is an official Shopify Partner, which means we’re trusted by Shopify to deliver high-quality design, development and support services.
Ready to get started?
We can't wait to meet you!
Let's have a chat over a coffee (or tea!) to see how we can help you.
There's no obligation or pressure - we guaran-tea! ☕️ 😊